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An overview

Market shifts, technological developments, and increasing competition are affecting the revenue growth and operating efficiencies of companies across industries. To be successful in this fiercely challenging & competitive environment, organizations need to harness next-generation technologies & solutions to provide superior experiences to their customers.

Cygnet Infotech’s capabilities across industries cover the entire spectrum, be it meeting critical demands of the Pharmaceutical industry ecosystem or leveraging advanced technology-based credit assessment tools for Banking & Financial institutions. Cygnet Infotech’s experience in enabling channel sales management in the Retail industry and setting up automation for business efficiency has transformed many businesses. Having delivered modernized software architecture for Travel & Hospitality enterprises, smart Content Management Systems for the Publishing and Education sector, and seamless communication across platforms for the Telecommunication & Media industry, Cygnet Infotech’s team has played a vital role in delivering top-notch solutions that give a competitive advantage to businesses.

Industry challenges

Every industry is facing specific challenges, some of these include:

The Healthcare & Life Sciences industry needs to adhere to various rules & regulations under 21 CFR Part 11, GxP Compliance and Good Automated Manufacturing Practice (GAMP). This necessitates adoption of digital technologies, compliance with a wide regulatory landscape, and adoption of smart tools for storing digitally signed electronic records.

Banks need to keep up with the ever-changing technology landscape and the 24/7 demands of customers. In the world of “on-demand services”, it becomes difficult for banks and financial institutions to quickly assess credit worthiness of enterprise customers.

Implementing robust channel sales management becomes difficult in the Retail and Consumer Goods industry for organizations with large field sales team. Managing orders, mapping inventory and stock management on the same platform becomes difficult.

Across the Hi-Tech industry, disruption in technology is resulting in the creation of a lot of intelligent programmable automation softwares. To stay ahead of the competition, automation is critical at all business levels which includes automating working of the machines by improving software programming capabilities, and other soft-automation requirements.

To be successful in the Travel & Hospitality industry, enterprises need to ensure that their clients have extraordinary experiences. This begins at the very moment customers start researching and planning. However, this is easier said than done. Any glitch in the system, whether related to inconvenient accessibility, operations, accommodation, amenities, or more can negatively impact the organization’s brand. Sentiment Analysis of customers can play a critical role in improving the services for the Travel & Hospitality sector.

Whether providing seamless content distribution across multiple digital devices, or access the stored content from anywhere, enterprises catering to Publishing & Education or Media & Communication industries need to scale up for quick dissemination of customized content. To achieve this goal, continuous content update and storage is needed.

Industry solutions

Cygnature is a digital signing solution that securely authenticates signers, offers them a range of signature types for signing and protects the integrity of the document. This solution caters to the security concerns about the management, storage and retrieval of the electronic records and signatures by industries like biotechnology, pharma, and medical equipment manufacturers in this digital age.

Cygnet Infotech’s FAME is an innovative decision-making platform designed for Banks, NBFCs, Financial Institutes to assess the credit worthiness of the loan borrower using various data sources such as Income Tax returns, MCA data, Bank Statements, & GST data.

Cygneto is a channel sales management solution bringing the company sales force, company management, retailers and stockists on the same platform. It is used by the sales team to take daily order booking and record keeping on real-time basis during their field trip. It offers a backend web-dashboard to company managers to keep track of their sales team regularly.

AutomationWhiz is an enterprise robotic process automation (RPA) platform with cognitive abilities, which when powered by artificial intelligence (AI) or machine learning (ML) creates a resilient business that provides superior experience with reduced process time and cost. AutomationWhiz has a bot store named Cybot store that has with ready to deploy bots and customizable premium bots to make businesses more efficient, productive, and profitable.

Cygnet Infotech’s expertise in Product Engineering provides end-to-end modernization of travel and tourism based digital applications. We offer services like e-commerce, digital platforms, departure control, passenger management, operations, fleet management and more, that enhance customer experience.

Cygnet Infotech implements best suited CMS platforms with content management functionalities, responsive design, and integrated analytics. It facilitates content creation, designing and management.

Case Studies

Discover how we help businesses achieve technology enabled business transformation.

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Explore Industry Solutions

Cygnet Infotech offers customized industry-centric solutions across all industries, tailored to the needs of each individual organization. Talk to our Industry experts to discover more.

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